FAQ

Welcome to the Department of Obvious and Occasionally Weird Questions. We've gathered the things people ask the most -like “Where’s my shirt?” and “Can I marry this hoodie?” (yes, it’s that soft). Still confused? Contact us, and we’ll clarify everything... probably.

What kind of products do you sell?

We sell unique, made-to-order clothing and accessories featuring clever designs and bold personality. Each item is printed just for you through our print-on-demand partner.

Do you ship internationally?

We ship to the U.S, Canada, Australia, Europe and the Middle East. Please note that shipping fees and times vary by location and will be calculated at checkout.

How long does shipping take?

Most items take 2–5 business days to produce. Shipping times vary by country:
USA / Canada: 4–7 business days
Europe: 5–9 business days
International: 10–21 business days

What payment methods do you accept?

We accept all major credit cards, Google Pay, and Apple Pay.

Do you accept returns or exchanges?

We do not accept returns for reasons such as buyer’s remorse or ordering the wrong size.

However, if your item arrives damaged, defective, or incorrect, we’ll gladly replace it - no extra charge. Just contact us within 30 days with a photo of the issue.

My order says “delivered,” but I didn’t receive it. What now?

First, check with your neighbors or local post office - packages are sometimes misdelivered. If you still can’t locate it, contact us within 5 business days of the delivery update. We offer a one-time courtesy replacement after confirming shipping details.

How can I contact you?

You can email us anytime at support@risuswear.com or use the Contact Us page on our website. We will reply within 3 business days.

FAQ